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Reception@frpmrentals.com
About Us
Tony A. Drost, MPM® RMP®, has been an investor and property manager since 1990. Tony has a BA Degree in Operations Management and holds two professional designations offered by the National Association of Residential Property Managers®.
One fact that makes First Rate Property Management different from all others is that Tony is an investor too. Tony has the proven formula for financial success through investing in real estate. Although Idaho does not require licensing of property managers, Tony is a real estate broker with Swope Investment Properties and assists his clients in buying and selling of rental properties. To learn more about Tony's real estate sales, please visit his Boise Investment Properties website. Because Tony is so active in rental investments, Tony manages your property as if it were his own. Tony instills this perspective to all First Rate Property Management employees.
First Rate Property Management's property-to-employee ratio is approximately 60 properties managed per employee. Call around and you will find that many companies have a property-to-employee ratio of over 100 properties managed per employee and, in some cases, as high as one person to every 200 properties managed. The difference likely is not the lack of good systems on First Rate Property Management's part -- our systems are top-notch, proven and reliable -- but rather more about the personal time we devote to each of our valued clients and tenants. First Rate Property Management personally shows each of our properties with a leasing agent, whereas not all do. As a result, First Rate Property Management is able to attend to our tenant and client needs very quickly.
Please review our guarantee and learn more about our education and qualifications that make us one of the best.
Mission: Our well trained, committed, and valued team provides genuine care for the properties we are entrusted to professionally manage.
Vision: Maintain recognition as one of the most knowledgeable property management companies within our market, through continuous improvement.
Meet the Team
Lauren Kern » Leasing | Office Support Team Member
As the Office Support Team Member of First Rate Property Management, it is my job to coordinate customer
service at the front desk. I direct incoming calls to the best person to meet your needs. I also answer
your questions about our available rental properties and schedule showings. I apologize in advance if
you call and the auto attendant picks up. This means that I and all of the other leasing agents are all
on the phone assisting others. To meet your needs, First Rate Property Management has created a very
interactive website. Our rental listing includes photos and specific descriptions of each property. You
can even apply online. If you prefer, feel free to email any of us. Thank you!
Brianna Schultz » Office Support Team Member
Bri is First Rate’s “Jack-of-all-trades”! She has been with First Rate since October 2018 and has
quickly become a part of the family. She was born and raised in Boise and wouldn’t have it any other
way. She likes being able to share her love for Boise with our tenants. Bri’s job at FRPM is to assist
with all the departments. She quickly became a well rounded and highly valued employee.
In the early mornings, Bri also coaches a high school cheer team. When she has spare time she likes to explore the world outside and spend time with friends & family. Bri enjoys being able to interact with clients on a personal level and help tenants find a home that works for them!
In the early mornings, Bri also coaches a high school cheer team. When she has spare time she likes to explore the world outside and spend time with friends & family. Bri enjoys being able to interact with clients on a personal level and help tenants find a home that works for them!
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Bri@frpmrentals.com
Julie Tollifson » Leasing | Leasing Team Leader
Julie serves First Rate as the Leasing Team Leader. She has worked at First Rate since October 2017.
Before First Rate, Julie was getting her degree in Operations Management and Human Resources at the
University of Idaho. Go, Vandals! Julie has been a member of the National Association of Residential
Property Management since July of 2018.
Julie’s job is to oversee the leasing department, streamline processes within the company, communicate with tenants, vendors, and owners, and support the First Rate team whenever it is necessary. Julie is eager to educate herself, others, and to get involved however possible.
Julie enjoys spending time with her friends & family, a relaxing puzzle or two in the winter, a hike or two in the summer, but there is nothing quite like binge watching Friends on Netflix. Julie has lived in Boise since August of 2017 but originally grew up in a small town north of Seattle.
Julie’s job is to oversee the leasing department, streamline processes within the company, communicate with tenants, vendors, and owners, and support the First Rate team whenever it is necessary. Julie is eager to educate herself, others, and to get involved however possible.
Julie enjoys spending time with her friends & family, a relaxing puzzle or two in the winter, a hike or two in the summer, but there is nothing quite like binge watching Friends on Netflix. Julie has lived in Boise since August of 2017 but originally grew up in a small town north of Seattle.
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Julie@FRPMrentals.com
Arica Elordi » Leasing | Leasing Team Member
Arica is a phenomenal addition to our leasing team. She has been a part of the team
since August 2018. Arica has worked in property management since 2014 and has a passion
for the industry. She works to create a seamless rental process for the tenants, provides
excellent communication internally and externally, and continues to help First Rate grow
and develop its processes and efficiencies.
In Arica’s free time she enjoys camping, hunting, and fishing with her husband and kids. Arica is a wonderful personality to have around the office and we love having her! Whether it be helping out around the office or providing an emergency midday snack, Arica is always willing to be a team player.
In Arica’s free time she enjoys camping, hunting, and fishing with her husband and kids. Arica is a wonderful personality to have around the office and we love having her! Whether it be helping out around the office or providing an emergency midday snack, Arica is always willing to be a team player.
208-321-1900
Arica@FRPMrentals.com
Lacey Hofman » Maintenance | Maintenance Team Member
Lacey is the newest member to the team! She started at FRPM October 2018. Lacey is our awesome
Maintenance Team Member! She came to us with 2 ½ years of property management experience. She
has previously worked in leasing but has extensive knowledge in the industry as a whole.
Lacey has a degree in Criminal Justice. Lacey is always quick to respond to work orders,
communicates effectively, and has the drive to succeed that FRPM looks for.
Lacey has two children. Her oldest is 11 years old and youngest is 4. In the summertime Lacey loves to ride four wheelers, go camping with her family, and take long road trips! In the winter, you’ll find her cozying up on the couch watching movies or playing games with her family. Her favorite TV Show is Grey’s Anatomy, even after the 98th season!
Lacey has two children. Her oldest is 11 years old and youngest is 4. In the summertime Lacey loves to ride four wheelers, go camping with her family, and take long road trips! In the winter, you’ll find her cozying up on the couch watching movies or playing games with her family. Her favorite TV Show is Grey’s Anatomy, even after the 98th season!
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Lacey@FRPMrentals.com
Kurtis Tarbet » Accounting | Accounting Team Lead
I started with FRPM in December of 2017. I will assist with all day to day tasks within the
accounting department. I also handle both the financials for FRPM as well as the HOA's that
we manage.
I graduated with a B.B.A. in Accounting from Boise State University. I have experience in distribution companies, maintenance repair operations, as well as retail companies. I enjoy many aspects of working at First Rate. The people are so fun and the atmosphere is hard to beat. I grew up in the Treasure Valley and I absolutely love Idaho. When I am not crunching numbers I love to fly fish and I get out as much as possible in the beautiful Idaho scenery. I am a big fan of dogs, especially Labs. I look forward to serving those looking for homes in this great city!
I graduated with a B.B.A. in Accounting from Boise State University. I have experience in distribution companies, maintenance repair operations, as well as retail companies. I enjoy many aspects of working at First Rate. The people are so fun and the atmosphere is hard to beat. I grew up in the Treasure Valley and I absolutely love Idaho. When I am not crunching numbers I love to fly fish and I get out as much as possible in the beautiful Idaho scenery. I am a big fan of dogs, especially Labs. I look forward to serving those looking for homes in this great city!
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Kurtis@frpmrentals.com
Rose Pallman » Accounting | Accounting Team Member
I joined First Rate Property Management in June of 2017. I have a Bachelor's Degree in Science &
Commerce- Accounting Major. I have been working in the accounting field for more than 15 years ( )
plus my 7 1/2 years experience in Property Management. My job is to assist our accounting team
leaders on our financial services including Accounts Receivables; Accounts Payables; Itemized
Security Deposit & other financial reports that we need to provide for our owners, investors &
customers. I am very honored to be part of a First Rate Team. FRPM is a great place to work & a
great place to find your next home. First Rate Property Management Team - always at your service.
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Rose@FRPMrentals.com
McKenzie Miles » Accounting | Accounting Team Member
McKenzie is First Rate’s newest member of the accounting team but she has displayed phenomenal professional
skills, adaptability, and growth in the short time she’s been here. McKenzie started at First Rate in September
2018. She makes sure bills get paid, communicates with tenants on their balances, and helps tenants to come up
with a payment plan. This job is certainly not the easiest and McKenzie does a great job of advocating for both
the owners and the tenants in the fairest way. Her favorite part about working for First Rate is the amazing
team! First Rate makes working fun and enjoyable.
McKenzie loves spending time outside with her family. She has a 5 year old, 2 year old, and a 1 year old. In the summer, you’ll find them camping and dirt biking almost every weekend. And in the winter, they love to craft, watch movies and get comfy! McKenzie’s contribution to the team is exceptional and we are so lucky to have her!
McKenzie loves spending time outside with her family. She has a 5 year old, 2 year old, and a 1 year old. In the summer, you’ll find them camping and dirt biking almost every weekend. And in the winter, they love to craft, watch movies and get comfy! McKenzie’s contribution to the team is exceptional and we are so lucky to have her!
Kristen Curtis, RMP® » Executive Assistant
As the Executive Assistant, I provide support to the entire First Rate Property Management
Team by spreading my knowledge of the property management industry with all team members.
I have experience in all departments, and continue to expand my skills through ongoing improvement
and education. I enjoy interacting with tenants and property investors and I take pride in
providing the best service possible.
I began with First Rate in 2014 as a showing agent, and over the years I worked my way up through the Leasing Team and became the Leasing Team Leader. Through hard work and dedication to First Rate, I became a member of the Operations Team as the Executive Assistant. As an active member of NARPM (National Association of Residential Property Managers), I participate on the local and national level and in 2017, I received my RMP (Residential Management Professional) designation. I know that First Rate Property Management is an excellent property management company, staffed with a dedicated team who all take their careers seriously.
Designations
I began with First Rate in 2014 as a showing agent, and over the years I worked my way up through the Leasing Team and became the Leasing Team Leader. Through hard work and dedication to First Rate, I became a member of the Operations Team as the Executive Assistant. As an active member of NARPM (National Association of Residential Property Managers), I participate on the local and national level and in 2017, I received my RMP (Residential Management Professional) designation. I know that First Rate Property Management is an excellent property management company, staffed with a dedicated team who all take their careers seriously.
Designations
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Kristen@FRPMrentals.com
Jim Sharone » Vice President
As the Vice President, I support the accounting, leasing, and maintenance divisions and
their Team Leads. My job is to ensure each division's success through planning, guiding,
and jumping in to help whenever and wherever needed. I am always looking for ways to
provide better services to our Tenants and Owners through new and/or improved processes
or ideas.
I graduated from Montana State University with a Bachelor's Degree in Sociology. I also have over 17 years in single and multi-unit retail and operations management. I also recently became an active member of NARPM (National Association of Residential Property Managers).
I graduated from Montana State University with a Bachelor's Degree in Sociology. I also have over 17 years in single and multi-unit retail and operations management. I also recently became an active member of NARPM (National Association of Residential Property Managers).
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Jim@FRPMrentals.com
Melissa Sharone, MPM® RMP® » President
As the President of First Rate Property Management, my job is to oversee the daily tasks of
the accounting, leasing and maintenance divisions. I have been working for First Rate since 2010
and I truly enjoy being a part of the day-to-day activities pertaining to our owners' investments.
It is my daily goal to provide any assistance that our staff needs and continue to provide
excellent customer service to all of our owners, tenants and vendors. I am confident that I can
provide the service that you deserve. I am always available by phone or e-mail to go over any
questions you may have pertaining to First Rate and its operations.
I graduated from Boise State University with a Bachelor's degree in Communications. I am an active member of NARPM (National Association of Residential Property Managers) at both the national and local levels. I have served as the membership chair for the SW Idaho NARPM chapter for the past 2 years. I have also served as the NW regional ambassador for 2 years. I currently serve as the 2018 SW Idaho Chapter President as well as the National Designation Mentor Chair. I received my RMP (Residential Management Professional) designation in 2016 and my MPM (Master Property Manager) in June of 2018. I am always looking to further my property management education by taking classes, participating in conferences and attending national conventions on a yearly basis.
Designations
I graduated from Boise State University with a Bachelor's degree in Communications. I am an active member of NARPM (National Association of Residential Property Managers) at both the national and local levels. I have served as the membership chair for the SW Idaho NARPM chapter for the past 2 years. I have also served as the NW regional ambassador for 2 years. I currently serve as the 2018 SW Idaho Chapter President as well as the National Designation Mentor Chair. I received my RMP (Residential Management Professional) designation in 2016 and my MPM (Master Property Manager) in June of 2018. I am always looking to further my property management education by taking classes, participating in conferences and attending national conventions on a yearly basis.
Designations
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Melissa@FRPMrentals.com
Tony Drost, MPM® RMP® » Chairman
Thank you for taking the time to learn more about First Rate Property Management. I am blessed
with a great team of dedicated professionals who serve our property owners and tenants well. I
have been an investor and Landlord since 1990. I have a BA degree in Operations Management. I
have earned professional designations as a Master Property Manager and a Residential Management
Professional. Our company has also earned the very prestigious Certified Residential Management
Company designation. I served as the National President for the National Association of Residential
Property Managers in 2011 and as President of the SW Idaho Chapter in 2005. I am also a former
National Property Management Instructor for NARPM®.
As an Associate Broker with Swope Investment Properties, I often assist our clients with the buying and selling of their investment properties.
Designations
As an Associate Broker with Swope Investment Properties, I often assist our clients with the buying and selling of their investment properties.
Designations
Robert Waldron » Resident Manager | Barlow Apartment Resident Manager
(208) 283-5247