First Rate Property Management was started in 1994
by Tony A. Drost, who has been an investor and property manager since 1990. In 2010, Melissa Sharone, MPM® RMP®, joined First Rate Property Management in the Leasing department after graduating from BSU with a degree in Communications. In the following years, Melissa and Tony worked closely to build and improve the company, and in 2017 Melissa’s husband, Jim Sharone, RMP®, joined the company to help takeover daily operations with Melissa. After almost a decade of planning, Tony was ready to phase out of property management, and in 2021 he turned business over to the capable hands of the FRPM team under the leadership of Jim and Melissa Sharone.
One fact that makes First Rate Property Management different from all others
is that Melissa and Jim are investors too, and they genuinely enjoy the fast-paced world of Property Management. Both Melissa and Jim are highly active in NARPM (National Association of Residential Property Managers) and are leaders in the industry at both the local and the national level. Because Melissa and Jim understand firsthand the challenges and worries involved with investing in the rental market, First Rate is dedicated to managing your property as if it were our own.
First Rate’s Property Management’s property-to-employee ratio is approximately 60 properties managed per employee.
Call around and you will find that many companies have a property-to-employee ratio of over 100 properties managed per employee and, in some cases, as high as one person to every 200 properties managed. The difference between First Rate and other companies is the personal time and attention we devote to each of our valued clients and tenants. When an applicant calls for a showing of a property, FRPM schedules an agent to meet the applicant at the property to answer all their questions and give them a personal tour. Care and thought is put into all of our advertising, monthly exterior inspections are done on all of our properties, and our Leasing Agents are trained to respond to all inquiries, calls and emails within 1 business day. As a result, First Rate Property Management frequently has one of the lowest vacancy rates in the Treasure Valley and has many long-term clients and tenants.
Please review our guarantee and learn more about our education and qualifications that make us one of the best.
Our committed, proactive, and service driven team provides genuine care for the tenants and properties we professionally manage.
Achieve recognition as the premier organization within the
property management industry.
Tricia is FRPM’s Leasing Team Lead and has been with us for two years! Tricia plays an essential part in managing the leasing staff and overseeing all leasing procedures. She is knowledgeable about FRPM’s properties, their included amenities, and their surrounding areas. Her sweet demeanor and patience results in excellent customer service.
Born and raised in Idaho on her grandfather’s cattle ranch, she knows the best places all around the state to explore and adventure. She loves taking day trips with her family and friends and utilizing her creativity with crafts of all kinds. From sewing and crocheting to cooking elaborate meals for her friends and family, Tricia can do it all!
Logan has an extensive background in customer service and housing, from bartending to real estate sales. He takes pride in delivering exceptional service and establishing lifelong business relationships. After many years and experiences working in Alaska, Oregon, Washington, and Idaho, he has made Boise the finish line he’s never regretted.
He was born in the small Bavarian town of Leavenworth but now considers himself an Idahoan! When he’s not at work he is out enjoying the outdoors. His hobbies include skiing, snowmobiling, dirt biking or working on cars.
Jenny joined our team Summer 2022 and is learning quickly. She has management and customer service experience that make her a great addition to our team!
She was born and raised in Idaho. When she is not working, she is traveling, enjoying nature and spending quality time with her loved ones.
Born and raised in Jerome Idaho, she moved to the Treasure Valley in May of 2020. Hannah has years of experience in the medical field and hospitality. She has two years of leasing experience and started working for FRPM Fall of 2022, and her knowledge of the industry makes her a great addition to our team!
She is a mom of two sweet kiddos. In her free time, she spends time with family and enjoys outdoor activities such as snowboarding, hiking & camping.
Ryan joined our team at FRPM with many different areas of knowledge, including retail, real estate, and sales. He has been a licensed Real Estate Agent here in Idaho since April of 2019, right after getting his Associates Degree and playing baseball at Treasure Valley Community College. He spent most of his life growing up in Southern California and traveling back and forth to Las Vegas. Ryan has tons of ambition and strives to be the best at whatever he does - that’s why we are lucky to have him!
Ryan spends his free time playing music at local bars and restaurants around town with his stepdad. When he isn’t playing a show, you can find him with his friends and family trying to make lifelong memories. Ryan moved to Idaho 5 years ago, just days after graduating high school, to better his life in an amazing community. Music is a big part of his life but working at FRPM to help people find a place to rest their head at night brings him just as much joy.
Abigail is excited to be one of our newest members of the FRPM team as our receptionist! Her native roots are in Oregon, but she has enjoyed living in Idaho for the past four years and has been in Boise for a year now. She is eager to soak up as much knowledge to provide excellent support and customer service to all our tenants and team. She enjoys greeting everyone who walks through the door with a smile and assist them to the best of her ability!
When she’s not at work, she enjoys hanging out with friends and family, working on craft projects, and being outdoors. She also loves to travel and explore new places, learning about the history and cultures of an area.
Mercedes joined our team Spring 2022 and has quickly caught up to speed and is exceling in her position. She has years of production and customer service experience. Her attention to detail and willingness to learn make her a great addition to the FRPM team!
She is very family oriented and is happily married with two girls and another girl on the way! When she has free time, she loves to bake, binge watch her favorite tv shows/movies and interior design.
Sydnee is a showing agent here at FRPM and is eager to learn about the property management industry. She enjoys learning new skills whether it’s in leasing, marketing, customer service, or even problem solving when difficulties arise. Sydnee is working towards her Business Administration degree and is excited to put her new knowledge of the business world to action here!
In her free time, Sydnee enjoys paddleboarding, biking, thrifting, and spending time with friends and family. She has lived in Idaho her whole life and appreciates the beautiful nature found all throughout the state.
Rose is First Rate Property Management’s Accounting Team Lead and has worked many years as an accountant in the property management industry. With a bachelor’s degree in Science & Commerce- Accounting Major, her job is to provide financial services and financial reports to our owners, investors & customers. First Rate is very honored and lucky to have Rose as part of our team!
Meet Alicia! She joined the FRPM Accounting Team after graduating with a bachelor’s degree in Accounting. Her strengths lie in attention to detail, stellar customer service and a positive attitude. She is happy to help tenants, vendors and owners with any accounting questions thrown her way!
Alicia has lived in Idaho her entire life! When she is not working, Alicia enjoys fishing, camping, reading, and spending time with her family.
Haydee joined the FRPM Accounting Team Spring 2022 and has been a great addition to our team! She studied Economics and has lived in several places throughout her life. Haydee was born and raised in Texcoco State of Mexico and has one child and three cats.
Her favorite thing to do when she’s not working is spending time with family, caring for her plants, watching Korean dramas, and reading. She loves going out to eat with her parents and chatting for hours. They are the reason she moved back to her hometown!
Nique joined First Rate as a maintenance coordinator with years of experience in the industry. She has seven years of experience in management, and we are excited to see where her potential takes her as part of the FRPM Maintenance team!
Nique was born and raised in Idaho and has 6 children and 2 dogs. Her favorite thing to do when she’s not working is to spend time with her family. They love camping, fishing, BBQ’s, watching movies, and just going for drives to discover new places. Nique also loves football and basketball, and loves attending her boys’ games. Nique is always setting goals, whether at home or at work, to do better than she did yesterday. She is a real go-getter!
Say hello to Shelby! She joined FRPM as a maintenance coordinator, and she's excited to learn all she can about being in property management. A native of Idaho, she moved to central Florida for two years before moving back to her hometown, with no intentions of leaving again anytime soon.
While away from work, Shelby enjoys spending time with her friends and family, watching movies, and gaming.
Jerod is a key player in FRPM’s accounting and maintenance departments. Recently, he was promoted to Maintenance Accountant, where he manages the financial side of the Maintenance services that FRPM provides to tenants and owners.
Jerod graduated from Lewis Clark State College with a B.S. in Business Administration in 2018. Most of his previous experience comes from retail, where he played a management role for almost 10 years. First Rate can’t wait to see where Jerod’s path leads next and is happy to have him as part of the team!
Chris joined the First Rate team September 2018 and began as a Maintenance Coordinator and worked his way up into a Maintenance Technician. Chris spent the previous 10 years in customer service where he was able to develop great communication and problem-solving skills.
Chris is very outdoorsy and enjoys spending time in the mountains, fishing, and hanging with his three dogs. In his free time, he enjoys doing small projects around his house or helping family members and friends with their own projects.
Cody started with FRPM as a Showing Agent, was then promoted to a Maintenance Coordinator and is now a Maintenance Tech! Cody has amazing customer service skills and his energy in and outside the office is palpable. He makes coming to work fun for everyone!
In his spare time, he enjoys being with his three daughters and wife. Born and raised in Idaho, he is conversant with the area and that is what drives his loved for the outdoors! His favorite activities include camping, hunting, and fishing! He also loves to sit down and watch movies or tv and play games.
Perry joined FRPM as a Maintenance Tech and brings years of experience and knowledge to the team.
When Perry is outside of work he loves to work with wood. He also loves family time with his wife and his service dog, such as camping or just driving around! Perry has a large pool and enjoys hosting parties and barbeques for friends and family. Sounds like Perry is a good friend to have!
Meet Kat! Born in Boise and raised in a real estate family, she plays an integral part at FRPM as the Executive Assistant. After graduating from the University of Hawaii with a BS in Food Science and Nutrition, she decided to return to her Idaho roots and embrace her passion for all things real estate! As a licensed real estate agent, she is focused on providing exceptional customer service, consistent and honest communication, strong attention to detail and a positive experience for all parties involved!
Outside of work, Kat loves to explore the Boise Foothills, ride or run on the Greenbelt or sip on her favorite local beers and cider.
Tyler works directly with our maintenance team, coordinates all exterior drive-by inspections and is spear-heading FRPM’s in-house filter program! He has been involved with drive-by inspections for over 2 years and enjoys seeing the progress our properties have made. He is ready to take on any challenges this industry might throw at him and will do it with a smile on his face!
Born and raised in Boise, he enjoys this great state because of all the outdoor activities this community has to offer. When he is not in the office, he enjoys snowboarding, basketball, golf, fishing, and hunting. Recently, Tyler earned a degree in business marketing from Boise State University and intends to incorporate his newly acquired knowledge into the workplace.
Meet Angiee! She joined the FRPM team two years ago after moving back from East Tennessee, where she managed million-dollar Airbnb’s. A native Idahoan, she decided her heart belonged to Boise! After growing up in the real estate industry she developed a passion for the industry, and she also has her real estate license! She has been on our leasing team for two years and now handles our marketing, her many years of customer service experience and positive attitude help her serve our tenants and owners!
When Angiee isn’t at FRPM she’s working on her online businesses, enjoying a wine tasting, traveling, podcasting, or spending time with friends and family.
Nicole joined FRPM in 2019 as a showing agent and worked her way up to a leasing agent. She then moved back to North Carolina to be closer to family, and now is working remotely as an office admin, specializing in the Leasing department! Nicole graduated with an AA in Office Administration, comes with over 5 years in retail management, and over 10 years in customer service.
In her downtime, Nicole enjoys spending time with her dogs and upgrading her new home in North Carolina. We are happy to have Nicole working for us remotely!
As the President of First Rate Property Management, my job is to oversee the daily tasks of the accounting, leasing and maintenance divisions. I truly enjoy being a part of the day-to-day activities pertaining to our owners' investments. It is my daily goal to provide any assistance that our staff needs and continue to provide excellent customer service to all of our owners, tenants and vendors. I am confident that I can provide the service that you deserve. I am always available by phone or e-mail to go over any questions you may have pertaining to First Rate and its operations.
I graduated from Boise State University with a Bachelor's degree in Communications. I am an active member of NARPM (National Association of Residential Property Managers) at both the national and local levels to include serving as the SW Idaho Chapter President in 2018, the National Professional Development Chair in 2019 and the NW RVP in 2020-2021. Currently I serve on the National Board of Directors as the NARPM Treasurer. I received my RMP (Residential Management Professional) designation in 2016 and my MPM (Master Property Manager) in 2018. I also serve on the advisory council for the Better Business Bureau and enjoy connecting with other business owners in our community. Outside of work, my husband and I enjoy spending time with our 3 amazing kids at our family cabin and attending BSU football games. We also are investors in a multi-unit complex in Boise.
As the Vice President, I support the accounting, leasing, and maintenance divisions and their Team Leads. My job is to ensure each division's success through planning, guiding, and jumping in to help whenever and wherever needed. I am always looking for ways to provide better services to our Tenants and Owners through new and/or improved processes or ideas.
I graduated from Montana State University with a Bachelor's Degree in Sociology. I also have over 17 years in single and multi-unit retail and operations management. I am an active member of NARPM (National Association of Residential Property Managers) and have served on many positions for SW Idaho Chapter of NARPM board of directors. Currently I am the Past President of the SW Idaho Board. In February of 2019 I received my RMP Designation (residential management professional) and am currently working on my MPM. In my spare time I enjoy small home improvement projects, watching football and spending time with my wife and 3 kids. Designations
Melissa Sharone, First Rate Property Management's President, holds the designations of Master Property Manager (MPM®) and Residential Management Professional (RMP®). Melissa has served on the board of the SW Idaho NARPM Chapter and was the Chapter President in 2018. Melissa has also served on the national level as an ambassador, Professional development chair, NW Region Vice President and currently serves as the national Treasurer.
Jim Sharone, First Rate’s Vice President, received his RMP® designation in February of 2019 and his MPM® in January of 2022 He has served on the board of the SW Idaho Chapter of NARPM as president in 2021.
Tony Drost, MPM® and RMP®, the Founder of First Rate Property Management, Inc., was the 2005 Southwest Idaho NARPM Chapter President and served as the 2011 National President of the National Association of Residential Property Managers. Tony holds the Master Property Manager designation as well as the Residential Management Professional designation.
In 2010, First Rate Property Management became the second company in all of Idaho to become a Certified Residential Management Company.
The criteria to earn this NARPM designation are vast and also included a two-day internal audit.Idaho currently is one of the few states that has no licensing requirements or any governing body overseeing property managers. Therefore, First Rate Property Management is dedicated to the National Association of Residential Property Managers and learning from states who do have licensing and procedural requirements.
The NARPM designations have stringent requirements for education, experience and service. It takes many years of hard work to meet these requirements! The FRPM staff attend NARPM Conventions and NARPM Conferences to seek additional education and maintain recognition as one of the most knowledgeable property management companies within our market!