Mission
Our committed, proactive, and service driven team provides genuine care for the tenants and properties we professionally manage.
Vision
Achieve recognition as the premier organization within the
property management industry.
The National Association of
Residential Property Managers® (NARPM)
NARPM members strive for the professional and ethical practice of property management.
NARPM is a professional organization that promotes education, designations and networking as a resource to empower its members with knowledge and skill. First Rate Property Management is committed to ongoing education and high professional and ethical standards. The result is quality service for you and the community.
A NARPM member honors and subscribes to a Code of Ethics and Standards of Professionalism.
Melissa Sharone, First Rate Property Management's President, holds the designations of Master Property Manager (MPM®) and Residential Management Professional (RMP®). Melissa has served on the board of the SW Idaho NARPM Chapter and was the Chapter President in 2018. Melissa has also served at the national level in various roles with most recent being the National President in 2024.
Jim Sharone, First Rate’s Vice President, received his RMP® designation in February of 2019 and his MPM® in January of 2022 He has served on the board of the SW Idaho Chapter of NARPM as president in 2021.
Tony Drost, MPM® and RMP®, the Founder of First Rate Property Management, Inc., was the 2005 Southwest Idaho NARPM Chapter President and served as the 2011 National President of the National Association of Residential Property Managers. Tony holds the Master Property Manager designation as well as the Residential Management Professional designation.
In 2010, First Rate Property Management became the second company in all of Idaho to become a Certified Residential Management Company.
The criteria to earn this NARPM designation are vast and also included a two-day internal audit.Idaho currently is one of the few states that has no licensing requirements or any governing body overseeing property managers. Therefore, First Rate Property Management is dedicated to the National Association of Residential Property Managers and learning from states who do have licensing and procedural requirements.
The NARPM designations have stringent requirements for education, experience and service. It takes many years of hard work to meet these requirements! The FRPM staff attend NARPM Conventions and NARPM Conferences to seek additional education and maintain recognition as one of the most knowledgeable property management companies within our market!
Benefits of using a NARPM member Distinguished expertise and industry knowledge sets us apart from the rest. NARPM property managers have heightened expertise and industry knowledge to assist them in doing the best possible job. They are real estate professionals who know first-hand the unique challenges of managing rental property in today’s constantly changing economic and legislative environment. They know how to manage those challenges to everyone’s benefit. NARPM members have access to numerous educational opportunities, making them experts in the rental industry; they adhere to the highest standards of Professionalism and Code of Ethics; they can maximize rents and income for you; and they will manage the property efficiently, professionally, and economically freeing you up to do other things. Learn more at www.narpm.org
Meet The Team
Sherina joined the FRPM Team Spring 2023, her background in property management made her a great addition to our team! She lived in Boise for thirteen years, working in sales before moving to Seattle for a year and a half where she gained knowledge in property management by working as an Assistant Property Manager.
In her free time, she enjoys swimming, hiking, and traveling. When she is not out and about, she is cuddling with her dog Tinkerbell!
Ashley joined our team Winter 2023 and has quickly learned the ropes! She grew up in Mountain Home, lived in Virginia and Wyoming for a while before moving back to Boise. Working mainly in customer service positions and collections, she is ready to pick up new things and is excited to expand her skills with FRPM!
When she’s not working hard on her double bachelor’s in criminal justice and psychology, you will find her hiking, kayaking, outdoors or out playing pool with her friends.
Daniela was born in Venezuela and moved to Peru at the age of 11. With a diverse professional background, Daniela has worked as a medical interpreter, a sales representative, and in customer service. Known for being a quick learner and hard worker, Daniela excels in people-oriented roles and is eager to learn all she can from the property management industry. Outside of work, Daniela enjoys spending time with her four dogs and two cats, watching anime, and indulging in her passion for cinema. Her varied experiences and interests make her a well-rounded individual with a unique perspective on life and work.
Rebeca is a dedicated mother to her 14-year-old son, Gabriel, who is the driving force in her life. With a background as a QA auditor and experience as a Team Lead in customer service, she is passionate about helping others and believes in doing things right the first time. In her free time, Rebeca enjoys immersing herself in TV series and movies, reading books, and savoring a good cup of coffee. She has a fondness for the colors purple and pink, which reflect her vibrant personality.
Rose is First Rate Property Management’s Accounting Team Lead and has worked many years as an accountant in the property management industry. With a bachelor’s degree in Science & Commerce- Accounting Major, her job is to provide financial services and financial reports to our owners, investors & customers. First Rate is very honored and lucky to have Rose as part of our team!
Haydee joined the FRPM Accounting Team Spring 2022 and has been a great addition to our team! She studied Economics and has lived in several places throughout her life. Haydee was born and raised in Texcoco State of Mexico and has one child and three cats.
Her favorite thing to do when she’s not working is spending time with family, caring for her plants, watching Korean dramas, and reading. She loves going out to eat with her parents and chatting for hours. They are the reason she moved back to her hometown!
Audrina joined the FRPM team Winter of 2023. Born in Idaho but lived as a military brat moving from state to state with her family. She is a part-time college student and has been a great addition to our accounting team!
Outside of work you will find Audrina tattooing, making jewelry or traveling. She is a proud owner of three dogs and three turtles.
Meet Angiee! She joined the FRPM team two years ago after moving back from East Tennessee, where she managed million-dollar Airbnb’s. A native Idahoan, she decided her heart belonged to Boise! After growing up in the real estate industry she developed a passion for the industry, and she also has her real estate license! She has been on our leasing team for two years and now handles our marketing, her many years of customer service experience and positive attitude help her serve our tenants and owners!
When Angiee isn’t at FRPM she’s working on her online businesses, enjoying a wine tasting, traveling, podcasting, or spending time with friends and family.
Nique joined First Rate as a maintenance coordinator with years of experience in the industry and seven years of management experience. Her dedication and hard work have led her to her current position as Maintenance Operations Manager where she oversees all of the maintenance day to day operations.
Nique was born and raised in Idaho and has 6 children and 2 dogs. Her favorite thing to do when she’s not working is to spend time with her family. They love camping, fishing, BBQ’s, watching movies, and just going for drives to discover new places. Nique also loves football and basketball, and loves attending her boys’ games. Nique is always setting goals, whether at home or at work, to do better than she did yesterday. She is a real go-getter!
Say hello to Shelby! She joined FRPM as a maintenance coordinator, and she's excited to learn all she can about being in property management. A native of Idaho, she moved to central Florida for two years before moving back to her hometown, with no intentions of leaving again anytime soon.
While away from work, Shelby enjoys spending time with her friends and family, watching movies, and gaming.
Born and raised in the picturesque landscapes of Idaho, Katlyn embodies a deep love for the great outdoors. When she’s not dedicated to her work, you can find her exploring the scenic trails with her two adventurous dogs by her side. Whether she’s rafting down a winding river, casting a line for the perfect catch, or curling up with a captivating book, Katlyn embraces every moment with enthusiasm and joy.
Abigail is excited to be one of our newest members of the FRPM team as our receptionist! Her native roots are in Oregon, but she has enjoyed living in Idaho for the past four years and has been in Boise for a year now. She is eager to soak up as much knowledge to provide excellent support and customer service to all our tenants and team. She enjoys greeting everyone who walks through the door with a smile and assist them to the best of her ability!
When she’s not at work, she enjoys hanging out with friends and family, working on craft projects, and being outdoors. She also loves to travel and explore new places, learning about the history and cultures of an area.
Perry joined FRPM as a Maintenance Tech and brings years of experience and knowledge to the team.
When Perry is outside of work he loves to work with wood. He also loves family time with his wife and his service dog, such as camping or just driving around! Perry has a large pool and enjoys hosting parties and barbeques for friends and family. Sounds like Perry is a good friend to have!
Brian started with FRPM in November of 2022. He comes with a background of 15+ years in residential housing maintenance and remodels. His previous work in residential housing allows him to have great communication skills when explaining things to tenants, owners, and the team. He makes work an enjoyable experience for all those around him.
Brian has lived in Boise for the last 18 years with his wife and two sons. He lives and breathes for the Green Bay Packers. When the Packers miss the Superbowl, he enjoys golfing or mountain bike riding in his spare time. He also enjoys long walks on the beach with his wife.
In Brady’s free time, he enjoys playing guitar, exploring the outdoors, and taking drives. For him, playing guitar serves as a refuge from the world, allowing him to escape and find solace. Music has always been a significant part of his life, inspiring him and motivating him to persevere.
He graduated high school with a strong foundation in automotive experience, which he has built upon in his current role. In his free time, he enjoys playing soccer and cherishing moments with his family.
Meet Kieley — a proud Idaho native with a deep love for the Gem State and all its charm. With an adventurous spirit and a heart full of curiosity, Kieley believes that life truly begins outside of your comfort zone. Whether it’s picking up a new hobby, exploring a hidden gem, or diving into a fresh experience, she’s always up for the challenge.A devoted animal lover, Kieley shares her world with two of the most purrfect feline companions who keep life cozy and full of personality. Her warm energy, zest for life, and open-minded outlook make her someone who inspires others to embrace the unknown and find joy in the little things.
Meet Victoria- Born in the scenic landscapes of Northern Idaho and raised in the vibrant Boise area, She has always felt a deep connection to the natural beauty of the Gem State. A true outdoor enthusiast, she loves soaking up the sunshine during Idaho’s golden summers, but it’s the crisp air and rich colors of fall that truly steal her heart.When she’s not out exploring trails, rivers, or mountain views, you’ll likely find her enjoying cozy moments at home with her beloved cat, Celeste, or spending quality time with family. With a perfect balance of adventure and heart, Victoria brings a grounded yet spirited energy to everything she does.
Hailee is a dedicated Maintenance Coordinator known for her ability to tackle challenges with a unique blend of creativity, precision, and problem-solving finesse. Born and raised in Idaho, she has a deep appreciation for the close-knit community and natural beauty that make her hometown so special — and she has no plans to leave anytime soon.Outside of her professional life, Hailee thrives in creative spaces. Whether she’s writing, capturing moments through her photography, or exploring new artistic mediums, she’s always finding fresh ways to express herself. She also values quality time with loved ones and is currently furthering her education in Business Management, continuously striving to grow both personally and professionally.With a passion for learning, a heart for community, and an artistic spirit, Hailee brings thoughtful intention and vibrant energy to everything she does.
Ryan joined our team at FRPM with many different areas of knowledge, including retail, real estate, and sales. He has been a licensed Real Estate Agent here in Idaho since April of 2019, right after getting his Associates Degree and playing baseball at Treasure Valley Community College. He spent most of his life growing up in Southern California and traveling back and forth to Las Vegas. Ryan is a committed professional in the property management industry, proudly holding the RMP (Residential Management Professional) designation. He plays an active role on the local board, working to support and enhance the community. This year, Ryan is also lending his expertise on a broader scale as a member of the National Convention Committee, helping to shape the industry's future.
Ryan spends his free time playing music at local bars and restaurants around town with his stepdad. When he isn’t playing a show, you can find him with his friends and family trying to make lifelong memories. Ryan moved to Idaho, just days after graduating high school, to better his life in an amazing community. Music is a big part of his life but working at FRPM to help people find a place to rest their head at night brings him just as much joy.
Tyler is a dedicated leader in the property management industry, holding the RMP (Residential Management Professional) designation. He actively serves on the local board, contributing to the growth and success of the community. This year, Tyler is also bringing his expertise to the national stage as a member of the National Convention Committee, helping shape the future of property management. Tyler works directly with our Vice President, coordinates all exterior drive-by inspections and is spear- heading FRPM’s in-house filter program! He has been involved with drive-by inspections for over 5 years and enjoys seeing the progress our properties have made. He is ready to take on any challenges this industry might throw at him and will do it with a smile on his face!
Born and raised in Boise, he enjoys this great state because of all the outdoor activities this community has to offer. When he is not in the office, he enjoys snowboarding, basketball, golf, fishing, and hunting. Recently, Tyler earned a degree in business marketing from Boise State University and intends to incorporate his newly acquired knowledge into the workplace.
Nicole joined FRPM in 2019 as a showing agent and worked her way up to a leasing agent. She then moved back to North Carolina to be closer to family, and now is working remotely as an office admin, specializing in the Leasing department! Nicole graduated with an AA in Office Administration, comes with over 5 years in retail management, and over 10 years in customer service.
In her downtime, Nicole enjoys spending time with her dogs and upgrading her new home in North Carolina. We are happy to have Nicole working for us remotely!
As the President of First Rate Property Management it is my Melissa'sb to oversee our committed, proactive and service driven team. Our goal is to provide first rate service to all out clients, vendors, and tenants. We work hard to stay current with the property management industry and ensure that our employes have every tool that they need to be successful. We pride ourselves on creating win-win situations for all and we look forward toearning our client’s trust.
She is a Boise Native and graduated from Boise State University with a bachelor’s degree in communications. Melissa has also served at the national level in various roles with most recent being the NARPM National President in 2024. As First Rate Property Management's President, she also holds the designations of Master Property Manager (MPM®) and Residential Management Professional (RMP®). Melissa has served on the board of the SW Idaho NARPM Chapter and was the Chapter President in 2018. She also serves on the advisory council for the Better Business Bureau. Melissa and husband are investors in a multi-unit complex in Boise and they have 3 amazing kids. They enjoy spending lots of time at their family cabin in McCall and attending Boise State Football games.
As the Vice President, I support the accounting, leasing, and maintenance divisions and their Team Leads. My job is to ensure each division's success through planning, guiding, and jumping in to help whenever and wherever needed. I am always looking for ways to provide better services to our Tenants and Owners through new and/or improved processes or ideas.
I graduated from Montana State University with a bachelor’s degree in Sociology. I have been with First Rate for 7 years now. I also have over 17 years in single and multi-unit retail and operations management. I am an active member of NARPM (National Association of Residential Property Managers) and have served on many positions for SW Idaho Chapter of NARPM board of directors. In February of 2019 I received my RMP Designation (Residential Management Professional) and received my MPM Designation (Master Property Manager) in July of 2022. In my spare time I enjoy small home improvement projects, attending football games, and spending time with my wife and 3 kids.