About Us

Tony A. Drost, MPM® RMP®, has been an investor and property manager since 1990. Tony has a BA Degree in Operations Management and holds two professional designations offered by the National Association of Residential Property Managers®.

One fact that makes First Rate Property Management different from all others is that Tony is an investor too. Tony has the proven formula for financial success through investing in real estate. Although Idaho does not require licensing of property managers, Tony is a real estate broker with Swope Investment Properties and assists his clients in buying and selling of rental properties. To learn more about Tony's real estate sales, please visit his Boise Investment Properties website. Because Tony is so active in rental investments, Tony manages your property as if it were his own. Tony instills this perspective to all First Rate Property Management employees.

First Rate Property Management's property-to-employee ratio is approximately 60 properties managed per employee. Call around and you will find that many companies have a property-to-employee ratio of over 100 properties managed per employee and, in some cases, as high as one person to every 200 properties managed. The difference likely is not the lack of good systems on First Rate Property Management's part -- our systems are top-notch, proven and reliable -- but rather more about the personal time we devote to each of our valued clients and tenants. First Rate Property Management personally shows each of our properties with a leasing agent, whereas not all do. As a result, First Rate Property Management is able to attend to our tenant and client needs very quickly.

Please review our guarantee and learn more about our education and qualifications that make us one of the best.

Mission: Our well trained, committed, and valued team provides genuine care for the properties we are entrusted to professionally manage.

Vision: Maintain recognition as one of the most knowledgeable property management companies within our market, through continuous improvement.

Meet the Team

Monell » Front Desk Executive
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Meet Monell! She joins FRPM with a background in Business Management and Human Resources. Her smile is the first thing people see when entering our office! Monell manages the front desk, as well as coordinates the showing schedule and oversees the showing agents. She believes that helping people is the key to any successful business and she strives to treat everyone with respect and dignity.

In her spare time, Monell enjoys hiking with her dog, volunteering, and spending time with her family.
Tricia » Tricia » Leasing | Team Leader
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Tricia is FRPM’s Leasing Team Lead and has been with us for two years! Tricia plays an essential part in managing the leasing staff and overseeing all leasing procedures. She is knowledgeable about FRPM’s properties, their included amenities, and their surrounding areas. Her sweet demeanor and patience results in excellent customer service.

Born and raised in Idaho on her grandfather’s cattle ranch, she knows the best places all around the state to explore and adventure. She loves taking day trips with her family and friends and utilizing her creativity with crafts of all kinds. From sewing and crocheting to cooking elaborate meals for her friends and family, Tricia can do it all!
Jenn » Leasing | Team Member
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Meet Jenn! She joins the FRPM Leasing Team with years of experience in customer service and community development as the Youth Center Director at the Salvation Army. She has a knack for helping others, is highly organized and detail oriented. Her calm composure and patience have been an asset to the team.

When she is not at work, Jenn loves spending time with her family relaxing at home, taking her dog for a walk, or traveling. While Idaho is where she calls home, she is originally from California and loves to visit the beach every chance she gets!
Angiee » Leasing | Leasing Team Member
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FRPM is excited to introduce Angiee! She joins FRPM after recently moving back from East Tennessee, where she managed a million-dollar Airbnb. A native Idahoan, she decided her heart belonged to Boise! Growing up in the real estate industry, she has her real estate license and is also currently working on getting a degree in Business Marketing. She has many years of customer service experience and a positive attitude that help her server our tenants and owners!

When Angiee isn’t at FRPM she’s working on her online businesses, enjoying a wine tasting, traveling, or spending time with friends and family.
Sunni » Leasing Team Member
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Sunni started in FRPM’s showing department and her excellent communication skills and efficiency have led her to leasing. Patient and understanding, she is always willing to help wherever she can. She is thrilled to be a part of First Rate and to serve our current and future tenants!

Outside of work, Sunni enjoys spending her free time reading, painting or just spending time with her friends and family. She was born and raised here in Idaho and has no plans to leave this beautiful state anytime soon!
Rose » Accounting | Accountant
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Rose is First Rate Property Management’s Accounting Team Lead and has worked many years as an accountant in the property management industry. With a bachelor’s degree in Science & Commerce- Accounting Major, her job is to provide financial services and financial reports to our owners, investors & customers. First Rate is very honored and lucky to have Rose as part of our team!
Alicia » Accounting | Accounting Team Member
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Meet Alicia! She joined the FRPM Accounting Team after graduating with a bachelor’s degree in Accounting. Her strengths lie in attention to detail, stellar customer service and a positive attitude. She is happy to help tenants, vendors and owners with any accounting questions thrown her way!

Alicia has lived in Idaho her entire life! When she is not working, Alicia enjoys fishing, camping, reading, and spending time with her family.
Lacey » Maintenance | Team Leader
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As the Maintenance Team Lead, Lacey plays and essential role in FRPM’s maintenance department as a leader and a coordinator. She oversees and organizes some of the bigger projects that come along with properly maintaining the properties we manage. Lacey comes from a background in property management and loves the maintenance side of the industry. As part of her ongoing education, she recently earned her CMC (Certified Maintenance Coordinator) designation with NARPM!

In the summertime, Lacey loves to ride four wheelers, go camping with her family, BBQ, and take long road trips! In the winter, she likes to be snuggled up on the couch watching movies or playing games with her family.
Nique » Maintenance | Coordinator
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Nique joined First Rate as a maintenance coordinator with years of experience in the industry. She has seven years of experience in management, and we are excited to see where her potential takes her as part of the FRPM Maintenance team!

Nique was born and raised in Idaho and has 6 children and 2 dogs. Her favorite thing to do when she’s not working is to spend time with her family. They love camping, fishing, BBQ’s, watching movies, and just going for drives to discover new places. Nique also loves football and basketball, and loves attending her boys’ games. Nique is always setting goals, whether at home or at work, to do better than she did yesterday. She is a real go-getter!
Shelby » Maintenance | Coordinator
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Say hello to Shelby! She joined FRPM as a maintenance coordinator, and she's excited to learn all she can about being in property management. A native of Idaho, she moved to central Florida for two years before moving back to her hometown, with no intentions of leaving again anytime soon.

While away from work, Shelby enjoys spending time with her friends and family, watching movies, and gaming. 
Chris » Maintenance | Maintenance Tech
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Cody » Maintenance | Maintenance Tech
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Cody started with FRPM as a Showing Agent, was then promoted to a Maintenance Coordinator, and is now a Maintenance Tech! Cody has amazing customer service skills and his energy in and outside the office is palpable. He makes coming to work fun for everyone!

In his spare time he enjoys being with his two daughters, spending time doing outdoor activities such as camping, hunting, and fishing. He also loves to sit down and watch movies or TV with the family and play games. Born and raised in Idaho, he is conversant with the area and that is what drives his love for the outdoors!
Perry » Maintenance | Maintenance Tech
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Perry joined FRPM as a Maintenance Tech and brings years of experience and knowledge to the team.

When Perry is outside of work he loves to work with wood. He also loves family time with his wife and his service dog, such as camping or just driving around! Perry has a large pool and enjoys hosting parties and barbeques for friends and family. Sounds like Perry is a good friend to have!
Jerod » Maintenance | Maintenance Accountant
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Jerod is a key player in FRPM’s accounting and maintenance departments. Recently, he was promoted to Maintenance Accountant, where he manages the financial side of the Maintenance services that FRPM provides to tenants and owners.

Jerod graduated from Lewis Clark State College with a B.S. in Business Administration in 2018. Most of his previous experience comes from retail, where he played a management role for almost 10 years. First Rate can’t wait to see where Jerod’s path leads next and is happy to have him as part of the team!
Tyler » Maintenance | VP Assistant
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Tyler works directly with our maintenance team, coordinates all exterior drive-by inspections and is spear-heading FRPM’s in-house filter program! He has been involved with drive-by inspections for over 2 years and enjoys seeing the progress our properties have made. He is ready to take on any challenges this industry might throw at him and will do it with a smile on his face!

Born and raised in Boise, he enjoys this great state because of all the outdoor activities this community has to offer. When he is not in the office, he enjoys snowboarding, basketball, golf, fishing, and hunting. Recently, Tyler earned a degree in business marketing from Boise State University and intends to incorporate his newly acquired knowledge into the workplace.
Kat » Operations | Executive Assistant
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Meet Kat! Born in Boise and raised in a real estate family, she plays an integral part at FRPM as the Executive Assistant. After graduating from the University of Hawaii with a BS in Food Science and Nutrition, she decided to return to her Idaho roots and embrace her passion for all things real estate! As a licensed real estate agent, she is focused on providing exceptional customer service, consistent and honest communication, strong attention to detail and a positive experience for all parties involved!

Outside of work, Kat loves to explore the Boise Foothills, ride or run on the Greenbelt or sip on her favorite local beers and cider.
Beny » Operations | Operations Team Lead
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Beny joined FRPM in 2019 with a well-versed background in office management. Effective communication is always one of her goals, and she is happy to answer questions from applicants, tenants, owners, and vendors (or to find the right person to answer them)! She is focused on transparency and efficiency, especially in the Treasure Valley’s fast-paced rental market.

In her spare time, Beny enjoys hiking, reading, crafts, and traveling. Speaking of traveling, she has lived in seven states in the last dozen years and is happy to finally find a home in Boise! Since moving to Boise, she has made a point of getting out and exploring the area. If you are moving from out of the area, feel free to ask her about the best place for Thai food, local wine & beer, live music, dog-friendly hiking trails, or anything else!
Jim RMP® » Vice President
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As the Vice President, I support the accounting, leasing, and maintenance divisions and their Team Leads. My job is to ensure each division's success through planning, guiding, and jumping in to help whenever and wherever needed. I am always looking for ways to provide better services to our Tenants and Owners through new and/or improved processes or ideas.

I graduated from Montana State University with a Bachelor's Degree in Sociology. I also have over 17 years in single and multi-unit retail and operations management. I am an active member of NARPM (National Association of Residential Property Managers) and serve as the Education Chair for the SW Idaho Chapter of NARPM. In February of 2019 I received my RMP Designation (residential management professional).

Designations
Melissa, MPM® RMP® » President
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As the President of First Rate Property Management, my job is to oversee the daily tasks of the accounting, leasing and maintenance divisions. I have been working for First Rate since 2010, and I truly enjoy being a part of the day-to-day activities pertaining to our owners' investments. It is my daily goal to provide any assistance that our staff needs and continue to provide excellent customer service to all of our owners, tenants and vendors. I am confident that I can provide the service that you deserve. I am always available by phone or e-mail to go over any questions you may have pertaining to First Rate and its operations.

I graduated from Boise State University with a Bachelor's degree in Communications. I am an active member of NARPM (National Association of Residential Property Managers) at both the national and local levels to include serving as the SW Idaho Chapter President in 2018 and as the National Professional Development Chair in 2019. Currently I serve on the National Board of Directors as the Northwest Region Vice President. I received my RMP (Residential Management Professional) designation in 2016 and my MPM (Master Property Manager) in 2018. I am always looking to further my property management education by taking classes, participating in conferences and attending national conventions on a yearly basis.

Designations