Our Guarantee

First Rate Property Management demands that our staff provide you and your tenants with prompt and satisfactory service. If you ever have a question or concern, you can contact any of us, to include the President, at any time. If after talking to the President, and you still are not 100% satisfied with our service, First Rate Property Management will agree to allow you out of your contract, free of penalties and fees. Find another management company that will do that!

The National Association of Residential Property Managers® (NARPM)

NARPM members strive for the professional and ethical practice of property management. NARPM is a professional organization that promotes education, designations and networking as a resource to empower its members with knowledge and skill.

A NARPM member honors and subscribes to a Code of Ethics and Standards of Professionalism.

Tony Drost, MPM® and RMP®, the Founder andChairman of First Rate Property Management, Inc., was the 2005 Southwest Idaho NARPM Chapter President and served as the 2011 National President of the National Association of Residential Property Managers. Tony holds the Master Property Manager designation as well as the Residential Management Professional designation. First Rate Property Management is committed to ongoing education and high professional and ethical standards. The result is quality service for you and the community.

Melissa Sharone, MPM® and RMP®, First Rate Property Management's President has served on the board of the SW Idaho NARPM Chapter for 3 years and was the Chapter President in 2018. Melissa also served at the National level as a NW Region Ambassador and the Professional Development Chair. She currently serves as the NARPM National NW Region Vice President. Melissa has received both her MPM (Master property Manager) and RMP (residential Management Professional) designations.

Jim Sharone RMP®, First Rate Property Management Vice President received his RMP designation in February on 2019 and is working towards his MPM designation. He has served on the board of the SW Idaho Chapter of NARPM for 2 years and will serve as the Chapter's President elect in 2020 and President in 2021.

Julie Tollifson and Lacey Hofman who are both Team Leaders at First Rate are working on their NARPM designations and are on track to complete them this year.

In 2010, First Rate Property Management became only the second company in all of Idaho to become a Certified Residential Management Company. The criteria to earn this NARPM designation are vast and also included a two-day internal audit.

Idaho currently is one of the few states that has no licensing requirements or any governing body overseeing property managers. Therefore, First Rate Property Management is dedicated to the National Association of Residential Property Managers and learning from states who do have licensing and procedural requirements.

The NARPM designations have stringent requirements for education, experience and service. It takes many years of hard work to meet these requirements. Tony and his staff travel and attend NARPM Conventions and NARPM Conferences to seek additional education and to learn from other states that do have licensing and regulations over property managers.