Before completing the maintenance request form on RentVine, please search through the Frequently Asked Questions. Clicking this link can save you unnecessary maintenance charges! - Tenant Maintenance FAQs
Please make sure to look through the FAQs page first. In some cases, tenants may be charged for a service call if it is determined that it was caused by tenant neglect or if the tenant failed to perform routine maintenance. For example, if a tenant calls and states that their dishwasher is not working and the maintenance technician finds that the only problem was a tripped breaker, the tenant would be charged.
If your answer cannot be found in the FAQs, login into your RentVine tenant portal to submit a request: RentVine Portal Login